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Finding reservation details

Your Trips tab has full details, receipts, and Host contact info for each of your reservations.

Guides for getting started

Getting started on Airbnb

Getting started on Airbnb

Finding a stay that's right for you

Finding a stay that's right for you

AirCover for guests

AirCover for guests

Setting up your Airbnb account

Setting up your Airbnb account

Top articles

Cancel your home reservation as a guest

Your plans have changed and now you need to cancel your home reservation. ...

Change the date or time of your service or experience reservation

If you booked a service or experience, but the date or time no longer works for you...

If your host cancels your home reservation

While it's rare, sometimes a host may need to cancel a reservation. We...

Payment methods accepted

Airbnb accepts a variety of payment methods. However, your available optio...

Add or remove a payment method

If an existing payment method on your account is incorrect (ex: an expired cred...

When you'll pay for your reservation

Want to know when you'll be charged for a reservation? It all depends on the type...

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Our community policies

How we build a foundation of trust.

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Safety tips and guidelines

Resources to help travelers stay safe.

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